Heather Birdwell
Virtual Assistant/Web Designer
Skills
Education
Associate\\\'s
Liberal Arts 2015-2016
Liberal Arts 2015-2016
Kansas City Kansas Community College
CGPA:
No Degree
Animal Science & Industries: Companion Animal Management 1998-2002
Animal Science & Industries: Companion Animal Management 1998-2002
Kansas State University
CGPA:
Experience
1.
Redbird Empire
Virtual Assistant/Freelance Writer
11,
2012 -
,
• Write web content (blogs, buying guides, FAQ, landing pages)
• Assist with web design/management (HTML, JavaScript, CSS)
• Data Entry
• Research Projects
• Ghostwriting
2.
Grounds Guys - Katy, TX
Virtual Assistant
03,
2021 -
06,
2021
- Billing
- Scheduling
- Placing orders for landscaping products from various companies (Lowe\'s, grass farms, etc)
- Making rental arrangements for landscaping jobs
- Maintaining CRM
- Payroll
- Taking & processing of leads
- Advertisements for recruiting employees
- Customer relations
- Utilizing landscape design software to create plans for customer approval
- Knowledge of plants & trees to assist customers with selections
3.
McDonald\'s
Swing Shift Manager
05,
2017 -
06,
2019
• Run shift with limited staffing
• Handle customer demands and complaints
• Troubleshoot tech and equipment issues
• Clean all machines for safe and high-quality products
• Keep business operational during cash-only periods (know how to calculate totals with taxes and count change back
• Perform open/close of business each day